Satisfaction of 13,655 patients with laser vision correction at 1 month after surgery.

PURPOSE To assess the level of laser vision correction patient satisfaction achieved by a large corporate provider of refractive surgery. METHODS A computer-based, interactive survey was used to query patients regarding their satisfaction with the services, experience, and results of their laser vision correction procedure. RESULTS Responses from 13,655 consecutive patients who completed their 1-month postoperative examination were analyzed in this study. A very high level of satisfaction was observed both for the quality of postoperative care provided (98.6%) and for the visual results obtained (95.0%). Most patients (94.2%) indicated that the surgery improved their life, and most would recommend both laser vision correction (96.5%) and the corporate provider (97.5%) to friends and family. CONCLUSIONS Patients report a high level of satisfaction with laser vision correction performed by a large corporate provider.